It can be said that Santiago is a city that works. Together, districts, each one with its own charm and peculiarities, make it one of the most attractive destinations for tourists in South America. The urban design is very interesting considering the history, as Santiago must be able and ready to face tremors or natural disaster. It is an organized city, with postcard scenery (by the way, never mind seeing the Andes every day!) and an abundance of regional wines with curiosities that only locals can say – pretty amazing for drink lovers. Whether enjoying fine dining, exploring the snow on not-so-distant tours, or simply admiring the skyline from the highest sky observatory in Latin America (Sky Costanera), make sure to write down Santiago on the list of upcoming trips. In the heart of the city is Las Condes, an important business and leisure district, home to luxury shopping, excellent restaurants, museums, theaters and other cultural activities for art-loving travelers.
Knowing that the city also hosts Hotel Santiago, which, still in 2019, will be the first Mandarin Oriental in South America, chills. MO is synonymous with exclusivity and attention to detail, with properties in many unique destinations around the world. Mandarin Oriental knows how to do something and operate. And choosing a hotel from the group means being sure that we will live unforgettable experiences in terms of hospitality (in many ways). MO got it right: Santiago is ready to embrace everything that the group has to offer! Structure that disputes with the first world, a particular way and something else – the affection and sympathy that we know very well. Hotel Santiago is undergoing renovations, preparing to become MO Santiago in the coming months. It is in Las Condes and close to the Vitacura residential area. The location was handpicked to be a striking hotel, as the imposing property abroad blends in with views of the city and the mountain ranges. Hotel Santiago operated by Mandarin Oriental offers 310 rooms, including 23 suites. Until November, when it will officially become a MO, the accommodations will fully display the group’s well-known design – sophisticated and very easy to read with the eyes. The lobby is already as it should be (colorful and cheerful), drawing attention as soon as we enter. The colors give movement and invite everyone to enjoy good times and relax in a different way. The staff is always at disposal to welcome you, serving guests and visitors at the Atrium Lobby Lounge as well for good drinks and small portions.
Entering the hotel, walk a little farther to find, deep down, the green nature outside and the amazing pool with a waterfall that communicates: in the middle of a pure garden, I have life and I can brighten your days. The outdoor area is large and you can admire every detail of the architecture by spending hours on the sofas and sun loungers. Wake up, get up early to enjoy all the spots and crannies of Santiago! Breakfast is served in Senso Italian restaurant, also open for lunch and dinner. Upon entering, the guest is spoiled with a fresh and delicious shot to drink while fasting – a kind of pre-breakfast that speeds up the metabolism for what lies ahead: a meal with everything you are entitled to. From a la carte service with special dishes to a full buffet, including freshly made omelet and waffles station. Inspired by Europe, there is a station known as Brasserie that simply delights at the sight. Assorted breads, sweets and other delicious food. And thinking of those who adopt a Healthy Lifestyle, Hotel Santiago bets on the Gluten Free station, despite the low supply and lack of replacement. For fans of the authentic Japanese cuisine, Matsuri, with its sushi bar and oriental atmosphere, is a hotspot in destination. The hotel bar – Duke’s Bar – bets on the classic English ambience and creative drink list, one of the most extensive in Santiago. Anyway, the future MO of South America is on the list of the most exciting gastronomic destinations.
In Chile, tours at major wineries, known internationally, are common programs among travelers, but can be unforgettable for wine lovers. Memorable experiences and secrets behind revealed by the locals who live this universe every day. At Hotel Santiago, the concierge is prepared to look for opportunities and give the best advice according to the personality and wishes of each guest. This is called concern, a pleasure, as well as a way of attention to detail. After intensive days in the city, make time for yourself with modern and hand-selected Spa treatments. Seeking to offer an even better and deeper Wellness experience in terms of techniques and services, AKO space is being refurbished to ensure excellence and savoir-faire. For the moment, anyone staying at the hotel will enjoy temporary rooms with restricted fitness center and Spa area. The idea is not to let the guest down while AKO Wellness & Spa prepares to become a reference not only in products and services, but in art and singular design.
Oriental Club is the key to all those who want even more exclusive stay. Located on the 16th floor, it is an elegant, cozy lounge with a very different service comparing to the rest of the hotel. There is a small, better trained team dedicated to providing an even more personalized experience. From the second visit, they will know the tastes and preferences of each guest who passes by. This unique experience is a treat of Hotel Santiago for guests booking Club rooms. In addition to snacks, coffees and teas available all day, you can enjoy alcoholic drinks and other cocktails during the Happy Hour, as well as the dish of the day, prepared by Oriental Club’s exclusive Chef. After the preparation that takes place the moment the guest orders the dish, the Chef personally presents the recipe and, after the tasting, resumes contact to find out how was the experience. There are different desserts every Happy Hour, and the guest is also invited to relax with newspapers and magazines, chess, and of course, the city of Santiago full of bright spots at night. The décor is amazing: beautiful mirrored golden globes are attached to the ceiling, amplifying the ambience with a touch of glamour, as well as ensuring that everyone outside passing through President Kennedy Avenue and the surrounding area is surprised by the new MO Santiago coming.
As a Mandarin Oriental signature, the hotel is betting on MO Sessions on Thursdays, combining exciting cuisine with distinctive entertainment. It is further proof that attention is in every detail – closed to VIP guests only and with limited space for other guest and visitor bookings, MO Sessions is a way to differentiate the hotel itself from competitors and make something more possible. Instead of a simple afternoon tea, the Menu features evening food and impeccable sweets created as if they were artworks. To accompany, sparkling wine at ease, themed drinks bar, teas and coffees. Differentiated entertainment is in the exclusive DJ party that delivers music all night long. The service is impeccable not only because it is a petit comité event, but because it is strongly composed of the Mandarin Oriental group’s DNA. Continuing to defend attention to detail, the future MO Santiago is waiting for you: live the new, the memorable experiences and seek the authentic. With each passing day, have one more reason to smile and celebrate. Colors will be everywhere, including the hotel’s new façade and impressive landscaping starting with flowers and gardens. As a MO fan, share moments and unforgettable hospitality with the whole world!
Source: Hotel Santiago operated by Mandarin Oriental | Novo Luxo – images: release and personal archive (August, 2019)